Questions

Everything is handcrafted in my little shop in North East Louisiana!

Email me at loraleeartist@gmail.com

I'd be more than happy to discuss anything about custom work, questions about any of my products, classes I offer, etc.

 

Questions I get...

Do I offer payment plans? Yes I do. Simply choose AfterPay or LayBuy at checkout. These both offer payment plans.

Do I ship outside the USA?  If you live out side the USA, I will gladly work with you to figure out the cost of shipping. Message me!

How do I order a custom piece? It's as simple as just sending me a message. Tell me your ideas. Together we will work with them to create something in your budget that you will love.

Why do I need a down payment up front for custom work? I ask for a $50 deposit up front before I do any design work or sketches for your custom piece. The deposit you put down is applied to the final cost of the item we create together. After we have come to an agreement on a design I then give you a final $ quote for the final piece. I need this paid in full before I start creating the item. I do this because I do not keep silver in stock. I buy it about once a month based on work I am doing. So to create your custom item I have to order the materials before I can even start creating. This includes any special stones needed too.

All deposits are non refundable. All payments on custom requested items are non refundable. Deposits are used to pay for the materials needed to craft your item.

Why do custom orders take up to two week for delivery? In most cases they don't take longer than a week depending on what supplies I need. I order everything from USA based companies so generally have my materials in hand with in a few days from placing an order. A few more days for creation and the item is on it's way to you. Rarely do I have a problem with materials not being right and in those cases I would have to return the supplies, reorder and wait for shipping again. I give 2 weeks as my shipping date just in case this happens.

Why don't I upgrade my packaging to something a bit fancier? I personally try to keep the packaging as nice and inexpensive as I can. I don't want to charge you more for something you are just going to throw away.